Responsible Gaming
Responsible gaming is at the heart of Casino Kingdom. We want you to enjoy slots and table games in a safe, controlled way.
Gambling should never harm your finances or relationships. If it stops being fun, it's time to take a break. We provide tools and links to help you stay in control. Our team is trained to recognise signs of problem gambling and will support you if you reach out. We do not encourage excessive play or target vulnerable players in our marketing.
Tools We Offer
Our platform includes several features designed to support healthy play. You can access these in your account settings at any time. These tools are free and easy to use. We encourage you to set limits before you start playing, especially if you are new to online casinos.
Deposit Limits
- Set daily, weekly or monthly deposit caps
- Reductions take effect immediately; increases after a cooling-off period
- Contact support if you need to lower limits urgently
These limits apply across your account and help you stick to a budget. Once you hit your limit, you cannot deposit until the next period begins. This pause can help you reflect on your playing habits. Many players find that setting a limit before they play helps them avoid chasing losses.
Session and Reality Checks
- Time alerts so you know how long you've been playing
- Reality checks showing losses and wins during the session
- Easy access to account history and statement
We also offer self-exclusion, from 24 hours up to permanent. During self-exclusion you cannot log in or open a new account. We will not send you marketing during this period. Gambling Helpline NZ (0800 654 655) offers free support if you need it. BeGambleAware and similar organisations provide further resources for problem gambling. If you are considering self-exclusion, we recommend speaking to a counsellor or the helpline first. They can help you understand your options and support you through the process.